Transforming SME Productivity with
Trusted Operational Excellence
Unlock world-class tools and expert support designed specifically for small and mid-sized enterprises.
Trusted by Industry Leaders
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Our Purpose
“Our dream is to help SME’s turn up productivity and to positively support this community through our extensive experience of Operational Excellence”
Our Heritage
Since 2009, we've made world-class consulting accessible to SMEs. We partner with organisations to unlock potential and build a better future for the businesses that form the backbone of our economy.
How We Work
We focus on what matters: driving meaningful change. Our practical, evidence-based approach builds lasting capability by empowering your teams. We partner with you to transfer knowledge, build confidence, and ensure improvements are sustainable long after we’re gone.
Our Delivery
With over 20 years of experience, Kalbir is an expert in project management and data analysis. Kalbir helps organisations tackle complex delivery challenges. She excels at designing and embedding effective delivery plans that help drive sustainable change.
Tackling Your Toughest Challenges
Our world-class approach and human touch means we can achieve more, quicker, and make change stick.
Engaging and upskilling your workforce to drive and sustain change.
Identifying and eliminating inefficiencies in your core business processes.
Leveraging technology effectively to automate and enhance operations.
Aligning your processes to consistently deliver exceptional customer experiences.
Defining and tracking the right metrics to measure what truly matters.
Ways to Work Smarter
Select a service to see how we can help you achieve operational excellence.
Is your business slowed down by complex, frustrating processes? We help you map your entire workflow from start to finish, cutting through the noise to eliminate waste and unlock hidden efficiencies. The result? Smoother operations, happier customers, and a typical productivity boost of over 20%.
- Simplify complexity
- Reduce costs and frustration
- Improve service, reduce customer and colleague toil
- Increase customer and colleague engagement
The MyLeanCoach Advantage
Experience a partnership that delivers tangible, sustainable results.
Twice as Fast
With our toolkit, you’ll get a clear diagnostic in half the time of a traditional approach without sacrificing depth or insight.
Built for Lasting Capability
We focus on raising your company’s operational IQ, so that knowledge stays locked in your business - even when people move on.
Proven Productivity Gains
Our clients typically see a 20% uplift in productivity, but sometimes it can be much more, thanks to targeted improvements and structured guidance.
Accessible & FlexibleLaunching Soon
Get access to top-tier diagnostic tools and support - anytime, anywhere. Work at your own pace, with no pressure through our digital tools.
What Our Clients Say
Real stories from leaders we've helped to work smarter.
“Our transformation programme was challenging due to deeply embedded legacy processes and cultural resistance. The Team’s exceptional emotional intelligence and change management skills were critical in achieving win-win outcomes and building stakeholder commitment.”
Financial Services
“The Team demonstrated mastery of Lean and Continuous Improvement, but more importantly, showed a remarkable ability to understand each business as a unique entity. They brought viable solutions tailored to our specific operational and cultural context.”
Petrochemical
“The Team’s approach to Lean processing was innovative and motivational, delivering significant process benefits and embedding a mindset of continuous improvement across the business.”
Postal Services
“Throughout our collaboration, the Team consistently displayed professionalism, commercial acumen, and an ability to deliver results under pressure. They balanced technical expertise with empathy and tact, which proved essential during sensitive periods of change.”
Utilities
“The Team brought a calm confidence to high-paced environments, combining a deep understanding of continuous improvement methodologies with a talent for influencing even the most resistant stakeholders. They excel at driving both process improvements and cultural transformation.”
Financial Services
“Working with the Team was truly an experience. They inspired and engaged people at all levels, making change feel possible and energising teams to look at problems from fresh perspectives. Their ability to translate complex concepts into relatable, practical solutions was invaluable.”
Professional Services
“The Team’s work left a lasting legacy in our organisation, not only through improved processes and measurable results but also through the mindset shifts they created. Their combination of technical capability, strategic thinking, and genuine care made them exceptional partners in our transformation journey.”
Hospitality and Accommodation
Our Proven Impact
Explore how we've delivered tangible results for organisations like yours.
Get in Touch
Ready to start your transformation journey? Contact us today to learn how we can help you work smarter.